Terms and Conditions

Terms and Conditions

When you start using our website for order placement then you are automatically agreeing to the terms and conditions we serve. Good Custom Boxes has the right to amend all of the terms and conditions at any given time without notifying customers. Therefore, it is best if customers take a look at this page thoroughly so that they understand our conditions. We own the materials from which we manufacture and we do not sell nor trade these materials with any other party. However, we have the right to distribute free samples so that you can have a look at our print quality and the material selection.

Moreover, by using our website, you also acknowledge the factor that all the content used in our website is “Our Website Contents”. Hence, these things include basic elements as well such as texts, data, software, graphics, maps, images, icons, designs, and other material as well. All of this is our property and we own all of these elements. Hence, publishing, transmission, modification, or copying is strictly prohibited unless you have authentic proof of our consent.

The user responsibility 

When it comes to packaging, it is normal for customers to send images and other elements to show us what they want. Users need to keep in mind that everything that you upload on our website, you will be responsible for. Therefore, you agree that any material that you have sent to us or uploaded on our website is used for connection to us. Our website contents will not have any texts, trademarks, images, service marks, and other elements as well as other copyrighted work of third parties unless you have consent. Moreover, you also agree that you will not post anything which is unethical, unlawful or anything that restricts other users from using the website.

Good Custom Boxes cannot control the content uploaded by customers which is why we cannot guarantee that the images or any other material will be ethical. Hence, we are not reliable to any content that has been shared on our platform as this authority is given up to the users. We will not be held accountable if you spot any inappropriate content that has not been uploaded by us. To ensure the comfort and utmost respect of customers, ensure you are uploading elements that are related to packaging boxes. This will instead give them ideas and might encourage them to work with the same ideas or change them up and make them their own. Therefore, we encourage users to give the utmost respect to themselves as well as help us in making our website a safe visiting platform.

Disclosing information 

If any user is seen to disobey the terms and conditions then we have the full right to take it down and remove the content that is violating our services. If there is a hint of discomfort then we hold the right to remove the content that the user has uploaded and also to disclose their information to the law. We can disclose it to have a comply legal process, to enforce the terms and services, to respond to the claims that violated the rights of the third parties involved, and lastly, to protect the rights, property, or any personal safety.

The users on our website should be adults or either has adult supervision with them. It should also not be used by bots or other automated machines. If any of these elements are violated then these terms of services will be prosecuted. Furthermore, by using our site, you have the warrant to have all the important permission, right as well as the authority to place your order. By using our website, you also agree and warrant that you have the appropriate age to make any sort of legal obligations for any liability you make.

Giving away personal information

Furthermore, by using our website, you are also responsible for protecting your password and remembering certain information for your registered account. Moreover, you will also be held responsible for your order placements and other actions involved. If you have given your password to someone else then the changes made in your account will not be our responsibility. When you or someone else you have granted your account to make an order then you have given us the permission to use, publish, display and reproduce the works from the content on our website as well as on the products.

To have full access to our website, we require you to log in with your email. These portions of our website include when ordering and other personal business informative points. Hence, you will have to make an account that will include your email, name, and password. Good Custom Boxes are not held responsible to keep your password safe. If you disclose your password and other information to someone else then you will be held accountable. Hence, if there is going to be any sort of unauthorized use then you will have to face the circumstances as we will not be held responsible.

Policies for return and refund

Good Custom Boxes work efficiently which is why you can rely on us. If there is any sort of problem then you need to inform us within 3 business days after receiving your order. If you find any errors or if the order was not the right one, then it will easily be taken care of. Good Custom Boxes do not offer a refund but, we will reprint your original order again to ensure we are making it perfectly this time. To get the reprint of your order, you should give us photos that show the default. The full quantity of the original order will take 7 business days including the order delivery. Moreover, the charges related to the orders are non-refundable.

The payment for orders should be made in U.S. Dollars. Due to our services, we will not start working on your orders for printing jobs and other elements until there is a full payment including all the tax charges, shipping, and handling fee. You can also pay by card by using an approved payment method.